100%
customer
satisfaction.

31st October 2017, Zendesk*

"My question was answered with a phone call
giving me instructions.  I was also offered further
assistance if required"

Sharon - Alan Milne

"Excellent work from Amy, was quick to resolve
and tried her upmost to help.  Very grateful for
her hard work over the past 24 hours."

Alicia - Smiths Motor Group

"Very swift to respond and Lauren, great
communication, Thank You."

Richard - Motorlux

Committed to Excellence
GForces is committed to providing clients with the best possible service. Our Support team is comprised of highly skilled individuals who have an intimate understanding of our NetDirector® technology. They are the first point of call when support is needed.

Our support is industry leading.

UK times displayed.

7am to 7pm
5 days a week
7am to 3:30pm
Weekend cover
2 Hour
Response time as standard

How do we perform?

Queries, requests
& issues

Per month, on average
Live
chats

per quarter
One touch resolution

One phone call or email
Supporting you when you need it.
We recognise that our industry leading technology should be supported by an industry leading team who are dedicated to working with you on a daily basis to make sure that you are always happy with your NetDirector® software.
The support team are here to provide you with the latest updates and knowledge about your software, along with:
  • Status Reports
  • Budget updates
  • Website suggestions and enhancements
  • Provide the latest and upcoming features
  • * 100% customer satisfaction score obtained from 12% survey response rate for July 2017.