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Professional servicesProfessional services

We all need a bit of inspiration and direction from time to time to help us reach new heights. GForces have developed a series of Professional Services to assist motor retailers tackle the digital challenge head on. Our Consultancy Service offers motor retailers access to our expertise in order to discover and design online strategies that encompass the whole of the business. Our consultants will work through your business processes from sales to finance to after sales and create a strategy for your business to incorporate the industry’s best digital practices.

Great coaching can help us unlock hidden reserves of talent, teach us to approach things in a different way or spur us on to greater levels of performance. It is always the people who challenge us to view things from a new perspective that we remember. Our training programmes help your colleagues manage and incorporate the demands and opportunities the internet presents in to their daily working practices.

ConsultancyConsultancy

Our consultants will work with you to create an online strategy that is right for your business. By taking a full view of your business processes and supporting technologies and suppliers, we can provide guidance and advice on how to integrate digital sales and service techniques and tools in to your organisation in line with industry best practice. Our consultants have run dealerships, created internet sales teams for automotive businesses and built innovative technologies. They have the very rare but highly sought after expertise to help you either build or bolster your digital dealership.

The Digital Sales ExecutiveThe Digital Sales Executive

Selling to customers online requires sales executives to understand the needs of digital customers, know what best practice is in terms of the online sales process and have the skills to effectively manage customers.

The content of the programme includes:

  • highlighting what customers want and when
  • the speed and percentage difference of sales on and offline
  • how best to handle web enquiries

Participants can understand how the GForces system works, handle customers effectively and adopt best practice to maximise selling opportunities...ideal for Sales Executives and those who opperate The GForces system in dealerships.

The Digital Sales ManagerThe Digital Sales Manager

Excellence in online customer management and selling requires sales managers to value different skills and activities in order to drive performance and deliver results.

The content of the programme includes:

  • analysing customer trends
  • debunking popular myths
  • Overcoming resistence

By understanding the basics, best practice and measures of success, particpants will see vision, benefits and the potential of online retailing more clearly. They will be able to increase sales through effectively managing the way their staff use GForces online service and understand best practice.

Leveraging the DataLeveraging the Data

GForces online services can provide a lot of valuable data about how your business is interacting with its customers. It has the potential to inform key decisions about development and performance of your business and increase sales.

The content of the programme includes:

  • analysing implications
  • influencing skills
  • perfecting communication and presenting abilities

Participants will be able to interpret GForces data and identify trends. They would also able to recommend next steps and influence decision makers more effectively... ideal for marketing managers or the individuals responsible for the interface with GForces.