Omnichannel ecommerce

Unrivalled insights connecting you to the modern consumer.

Meet demand. Exceed expectation.

Meet the on-demand expectations of a digital audience and make your brand and business available to consumers 24/7. A truly omnichannel ecommerce experience will open up a brand-new world of potential for your business. Combine your brand and support channels with a complete purchase journey that never takes your customer offsite, or gives their ownership to a third-party.

Connect with your customers with a dynamic ecommerce presence.

55%

Transactions take place out of opening hours

63 miles

Average sale distance from dealership

NetDirector® BI

100%

Vehicles sold online at full RRP

A revolutionary buying experience for your customers

 

Browse, quote, apply.

A frictionless, transparent experience whether buying outright, applying for finance, or reserving. We'll never redirect your customer offsite.

  • Quick and easy payment processing via PCI compliant interfaces, with advanced fraud detection
  • Express guest checkout, or create an account for access to your quotes and transactions any time, anywhere
  • Dynamic finance application forms based on your chosen lenders, say goodbye to generic, lengthy forms
  • Instant finance approvals and e-signature support (lender dependent)
  • Deal-customisation with add-ons and delivery/collection options
  • Guaranteed part exchange valuations with customer appraisal

Give your customers hassle-free control of their buying journey.

42%

Customers globally ready to
buy online

 

33%

When asked, would have preferred to have completed their purchase online

 

70%

of buyers would consider to buy online if given the option

 

Powerful, real-time insights to help you optimise every opportunity.

Smart, transformative business tools

 

Transition to true, omnichannel retailing.

Real-time, easy to use, actionable insight when you need it. Increased bottom-line savings through self-serving consumer interfaces.

  • Complete visibility of where your customers are in the buying journey
  • Basket abandonment discounts and incentives
  • Full sales administration interface
  • Automated notifications
  • Consultancy to help you transition to 24/7 omnichannel retailing at a pace that suits you
  • Pre-approved, FCA-compliance baked in

 

Approved by:


 

Our last 100 transactions

55%

Out of hours

35 yrs

Average age

54%

Finance

33%

Use trade in tool

44%

Reservations

NetDirector® BI

347

Miles

2%

Pay in full

59%

Mobile


 

Tried and tested


 

Want to know more?

Get in touch with us for a demonstration.

T: +44 (0) 1234 567 890
E: ecommerce@gforces.auto

Paul Stokes
Head of Online Retailing

Paul Stokes

Ben Simpson
Product Lead - Ecommerce

Michael Canham
Lead Consultant Online Retailing