Features

  • Book Online 24/7 – By offering an online research and booking function, retailers are effectively opening their service desks 24/7, dramatically increasing their chances of gaining aftersales customers who are researching out-of-hours.
  • Easy to use system – Consumers expect straightforward booking systems. NetDirector Service Booking has user experience best practice built in to drive up conversions. Once a consumer has undertaken a few simple steps, they are presented with a clear price for the services they have selected.
  • Content manageable – All pricing content is manageable. Retailers can add manufacturer scheduled servicing, simple fixed price servicing or any variation thereof, ensuring that a customer will receive the most appropriate quotation for their vehicle. Up sell items, such as brake fluid change and loan car, can be added and controlled for vehicle makes and models.
  • Set workshop hours – To make sure that NetDirector Service Booking will never be able to book out more time that a retailer has available, users can set a maximum threshold for each of their locations in the back-end.
  • Plug-in widget – NetDirector Service Booking can be added to any motor retailer website as a plug-in tool. On the front end, it can be designed to remain in keeping with a retailer’s branding, whilst the back end reporting system will give users unparalleled insight into their online aftersales performance.