Despite the global spread of COVID-19, our class leading support function continues to be available 7:00am – 7:00pm Monday to Friday, and 7:00am – 3.30pm on Saturday*. We’re here to help, so please do not hesitate to contact us.

Support

Help when you need it.

0844 264 5464

 

98% Customer Satisfaction

Zendesk , February 2020

Industry-leading support

GForces is committed to providing clients with the best possible service. Our Support team is comprised of highly skilled individuals who have an intimate understanding of our NetDirector® technology. They are the first point of call when support is needed.

UK times displayed

7am to 7pm - Monday to Friday

7am to 3:30pm - Saturdays

Two Hours - Response time as standard

Support when you need it

We recognise that our industry-leading technology should be supported by an industry-leading team. We’re dedicated to working with you on a daily basis to ensure you are always happy with your NetDirector® software.

We’re always on hand to provide you with the latest updates, and to share our software expertise. We can also provide:

Status Reports

Website Suggestions and Enhancements

Provide the Latest and Upcoming Features


 


 


 

Our key Client Services stats

February 2020

98%*

Average customer satisfaction score

33%*

Tickets resolved by one touch

73*

Mins average first time response

100%*

Customer satisfaction in 203 live chats

*Zendesk