31st March 2018, Zendesk

"Excellent service received from Sasha on 
Live Chat!"

Mike Weatherston - Hendy Group

"Really efficient service!"

Sharon Murphy - Alan Milne

"Thank you!  You resolved my issue
straight away!"

Preety Shoker - Thames Cars

"Fantastic!  Thank you!"

Sharon Murphy - Alan Milne

"Prompt and efficient, thanks for your help."

Dan Spence - Littlewick Green

"The dedicated support we receive from Katie is
fantastic.  She responds quickly and is efficient in
dealing with all issues.  We feel Katie has our
interest's at the forefront of everything
she does and works hard to get the results required."

Ella Harvey - Go Vauxhall

Committed to Excellence
GForces is committed to providing clients with the best possible service. Our Support team is comprised of highly skilled individuals who have an intimate understanding of our NetDirector® technology. They are the first point of call when support is needed.

Our support is industry leading.

UK times displayed.

7am to 7pm
5 days a week
7am to 3:30pm
Weekend cover
2 Hour
Response time as standard

How do we perform?

Queries, requests
& issues

Per month, on average

per quarter
One touch resolution

One phone call or email
Supporting you when you need it.
We recognise that our industry leading technology should be supported by an industry leading team who are dedicated to working with you on a daily basis to make sure that you are always happy with your NetDirector® software.
The support team are here to provide you with the latest updates and knowledge about your software, along with:
  • Status Reports
  • Budget updates
  • Website suggestions and enhancements
  • Provide the latest and upcoming features
  • * 100% customer satisfaction score obtained from 12% survey response rate for July 2017.