Support

Help when you need it.

0844 264 5464
7am to 7pm - Monday to Friday
7am to 3:30pm - Saturdays

 

100% customer satisfaction

Zendesk , 31st October 2018

Industry-leading support

GForces is committed to providing clients with the best possible service. Our Support team is comprised of highly skilled individuals who have an intimate understanding of our NetDirector® technology. They are the first point of call when support is needed.

UK times displayed

7am to 7pm - Monday to Friday

7am to 3:30pm - Saturdays

Two Hours - Response time as standard

Support when you need it

We recognise that our industry-leading technology should be supported by an industry-leading team. We’re dedicated to working with you on a daily basis to ensure you are always happy with your NetDirector® software.

We’re always on hand to provide you with the latest updates, and to share our software expertise. We can also provide:

Status Reports

Website Suggestions and Enhancements

Provide the Latest and Upcoming Features


 


 


 

Our key Client Services stats

July 2018

97.9%*

Average customer satisfaction score

35.6%*

Tickets resolved by one touch
(Right first time)

58 mins*

Average first time response

96.2%*

Customer satisfaction in 279 live chats

*Zendesk 2018